Last updated: [Insert Date]
This Refund & Payment Policy explains how fees, payments and refunds are handled for educational services offered under Evolve by Avinash Tripathi (“we”, “us”, “our”).
This Policy applies to all paid classes, programs and services connected to:
https://theavinashtripathi.com/learn
1. Current Mode of Payment
At present, payments (if applicable) may be collected through:
- Bank transfer / UPI
- Cash (for offline arrangements)
- Any other method agreed individually with parents/guardians
If online payment options are introduced in future (such as payment gateways), this Policy will continue to apply to those methods as well.
2. Nature of Services
We provide:
- Academic support for Classes 7–10
- Concept-building sessions
- Weekly tests and performance analysis
- Guidance and mentoring
Fees, if charged, are for teaching time, preparation, support and use of the Platform, not for guaranteed marks or ranks.
3. Fee Structure
- Fee amounts, billing cycle (monthly/term-wise) and inclusions will be clearly communicated to parents/guardians before enrollment into any paid program.
- Any discounts, offers or trial classes will be shared transparently, if applicable.
4. Refund Policy
Because time slots, planning and effort are reserved in advance:
- Trial / Demo Classes
- If any free trial or demo class is offered, it will be clearly marked as such.
- Paid trials (if offered) may or may not be refundable, depending on the terms communicated at the time of enrollment.
- Regular Classes (Ongoing Batches)
- Fees paid for a completed month or term are generally non-refundable, as teaching, planning and resources have already been allocated.
- If you discontinue in the middle of a month/term, refunds for the remaining part are at the sole discretion of the admin, based on circumstances.
- Program Cancellation by Us
- If we cancel a batch or program before it starts, any fees paid in advance for that specific batch/program will be refunded or adjusted against another program, as per your preference.
- If we discontinue a running batch due to unavoidable reasons, we may offer a partial refund for unused classes or offer alternative arrangements.
- No Guarantee of Results
- Fees are collected for the services and effort provided, not for guaranteed marks or rank.
- Dissatisfaction with exam results alone will not qualify for a refund.
5. Batch Changes & Transfers
- Any request to change batch timing, subject, or mode (online/offline) will be handled on a case-by-case basis, based on availability.
- Fee adjustments, if any, will be communicated clearly before confirming the change.
6. Non-Payment & Late Payment
- Continued access to classes and services may be paused if fees are not paid within the agreed timeframe.
- We will typically inform parents/guardians before taking such steps.
7. Online Payment Security (Future)
If online payments are introduced:
- We will use reputable payment gateways and follow reasonable security practices.
- Card/UPI information will be processed by the payment gateway and not stored on our servers.
Any additional gateway-specific terms will be shared on the payment page.
8. How to Request a Refund or Clarification
For any questions regarding payments, refunds or billing:
- Contact us directly and share relevant details (student name, class, batch, date of payment).
- We will review the situation and respond within a reasonable time.
9. Changes to This Policy
We may modify this Refund & Payment Policy from time to time.
The “Last updated” date will indicate the latest version.
For ongoing students, any material changes will be communicated through reasonable channels (message, email or announcement).
10. Contact
For payment or refund-related questions, reach out to:
Avinash Tripathi
Email: avinashofficial215@gmail.com
Website: https://theavinashtripathi.com/learn